Manage rooms, bookings and guest folios in the same system that runs your restaurant, bar and stock. When a guest checks out, room nights and meals are already on one bill, and they can settle by cash, card or mobile money.
Available on the Standard plan and above. See pricing
Rooms · Tonight
Front desk
Occupancy tonight
78%
Arrivals
6
Open folios
TSh 3.9M
The day-to-day problems this module is designed to remove.
Reception writes a booking in the book while a manager confirms the same room on WhatsApp. The guest who arrives second gets an apology instead of a bed.
A guest signs for dinner and two nights of drinks, the slips stay at the bar, and the lodge absorbs the loss when they check out.
Reception adds up room nights, deposits and meals on a calculator while the guest's taxi waits outside the gate.
Without booking records you cannot say which months fill up, which rooms earn most, or how much came in from rooms versus food.
Food and drink are served to guests without a sale recorded, so the stock room never balances at month end.
Set up each room in your property once, then see which rooms are free, booked or occupied. Reception and management work from the same room list, so a room confirmed by one person shows as taken for everyone.
Record a booking with the guest's details, dates and room, and take a deposit if you ask for one. On arrival, check the guest in against the booking. Walk-in guests can be booked and checked in in one go.
Each stay has a folio, the running bill for that guest. Room nights go onto it, and so can meals, drinks and other services served during the stay. At check-out, reception prints or shares one clear bill showing what was charged and what has been paid.
Your restaurant uses SmartBiashara's POS with table and order management, kitchen tickets and split bills. Food and drink sold to outside guests is a normal sale, while orders for staying guests can be billed to their room. If you want a digital menu, Smart QR Menu works alongside it for hotels and restaurants.
Guests settle in cash or with M-Pesa, Tigo Pesa or Airtel Money, and those mobile money payments are reconciled in SmartBiashara. Card and bank transfer payments can be recorded too, so the day's takings match the folios.
The kitchen and bar draw from real-time inventory, and supplies are bought with purchase orders. Staff records and roles sit in HR, and every sale and expense flows into accounting, which gives you one set of reports for rooms, food and costs.
Picture a 14-room lodge outside Arusha that also runs a small restaurant and bar for guests and passers-by.
A guest calls for two nights. Reception checks free rooms, records the booking with dates and phone number, and notes the deposit paid by M-Pesa.
On arrival, the booking becomes a stay and the room shows as occupied to everyone on the team.
Dinner and drinks ordered at the restaurant are added to the guest's folio instead of being written on a slip.
Reception opens the folio, shows room nights, meals and the deposit, and takes the balance in cash or mobile money.
Use reports to compare room revenue with restaurant sales and to see which periods were busy, then plan rates and staffing.
Rooms · Tonight
Front desk
Occupancy tonight
78%
Arrivals
6
Open folios
TSh 3.9M
The front desk view: a room board showing free, booked and occupied rooms, with an open guest folio listing room nights and restaurant charges.
One shared room list replaces the paper register and private WhatsApp confirmations, so double bookings become rare.
Charges posted to the folio travel with the guest, so the restaurant bill is settled at check-out instead of forgotten.
The bill is already totalled when the guest reaches reception, which shortens check-out and reduces arguments over figures.
Room revenue, food and bar sales, stock and expenses sit in one set of records you can read from anywhere with a browser.
Standard covers up to five locations, and Enterprise up to fifty, so a second lodge or a town-centre restaurant can join the same account.
Still have a question? Ask our team on WhatsApp, phone or email.
Hotel management (HMS) is included from the Standard plan, which costs TSh 45,000 per month excluding VAT. It is also part of Enterprise and Enterprise Pro. Starter and Basic do not include it. All plans start with a 14-day free trial and no credit card.
Yes. A guest house with a handful of rooms can use rooms, bookings and folios without the restaurant features. The system runs in a browser on a phone, tablet or laptop, so you do not need a dedicated front-desk computer.
Yes. Guest folios can hold room nights plus meals, drinks and other services charged during the stay. At check-out the guest sees one bill showing charges, deposits and the balance due.
SmartBiashara does not advertise a channel manager or direct link to online travel agencies. Bookings that come from those sites are entered at reception like any other booking. If online booking matters to your property, ask our team what is possible for your setup.
Guests can pay with M-Pesa, Tigo Pesa or Airtel Money, which SmartBiashara accepts and reconciles. Cash, card and bank transfer payments can also be recorded against the folio. Deposits taken at booking are deducted from the final bill.
SmartBiashara records your sales and produces reports, but it is not sold as an EFD or VFD fiscal device. Please speak to our team about how your existing fiscal-device setup fits alongside it.
Yes. Each property can be set up as a location in the same account. Standard allows up to five locations, Enterprise up to fifty, and Enterprise Pro has no cap.
Start a 14-day free trial on the Standard plan and enter your rooms, or book a demo and we will show you a full guest stay from booking to check-out.
