Talk to the SmartBiashara team.
We are in Dar es Salaam, Tanzania, answering on WhatsApp, phone and email Mon–Sat, 8am–8pm EAT. Ask about pricing, setup, your account or anything else.
Reach us directly
Hours
Mon–Sat, 8am–8pm EAT
East Africa Time. Closed on Sundays.
Location
Dar es Salaam, Tanzania
Serving businesses across Tanzania and East Africa remotely.
Send us a message
Tell us what you need and the best number to reach you. We reply by phone or WhatsApp.
Thank you. We have your details.
Someone from our team in Dar es Salaam will call or WhatsApp you within one working day.
Continue on WhatsAppAlready a customer?
The quickest routes for account, billing and data requests.
- Sign in to SmartBiasharaOpen your account at erp.smartbiashara.com.(opens in a new tab)
- Reset your passwordGet a reset link sent to your account email.(opens in a new tab)
- Check a repair statusFollow a device repair job on the public repair-status page.(opens in a new tab)
- Invoices and billingPayment questions, receipts and subscription invoices: billing@smartbiashara.com.
- Privacy and your dataRequests about personal data: privacy@smartbiashara.com.
Contact questions
Still have a question? Ask our team on WhatsApp, phone or email.
How quickly will someone reply?
During business hours (Mon–Sat, 8am–8pm EAT) WhatsApp and phone are the quickest. Messages sent through the form are answered by call or WhatsApp within one working day.
I cannot sign in to my SmartBiashara account. What should I do?
First try the password reset page at erp.smartbiashara.com. If that does not work, WhatsApp us on +255 749 900 050 or email support@smartbiashara.com with your business name and the email address on the account.
Can I speak to your team in Kiswahili?
Yes. Our team in Dar es Salaam works in English and Kiswahili on WhatsApp, phone and email. Karibu.
My business is outside Dar es Salaam. Can you still help me set up?
Yes. Setup, training and support happen over WhatsApp and phone, so businesses in Arusha, Mwanza, Dodoma, Zanzibar and beyond get the same help as those in the city.