Careers at SmartBiashara.

We have no open roles listed right now. If you would like to be considered when one opens, send us your details and tell us the kind of work you do best.

The work behind SmartBiashara

Since 2018, 20,000+ businesses have used the platform. Keeping them running takes four kinds of work, all close to the owners we serve.

  • Customer support

    Answering owners and cashiers on WhatsApp, phone and email, Mon–Sat, 8am–8pm EAT. The job is turning a worried message about a missing payment or a stock count into a clear answer, in English or Kiswahili.

  • Onboarding and training

    Helping new customers set up branches, tills and staff roles, importing their product lists and teaching cashiers and managers to use the system with confidence.

  • Sales

    Talking with owners of shops, pharmacies, restaurants, hotels and wholesalers about how they run today, running demos and helping them choose the right plan.

  • Engineering

    Building and maintaining the platform and its products, from the point of sale and stock to accounting, reports and the tools around them.

Send us your details

In the message, tell us:

  • which kind of work interests you, and why
  • where you are based
  • what you have done before, with a link to your CV or profile if you have one

If a role opens that matches your experience, we will contact you by phone or email.

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