Run reception, the restaurant, the bar, the store room and the staff list from one account instead of five notebooks. SmartBiashara keeps room bookings and guest folios next to your POS, stock, payroll and accounts, so you can see what the property earned and spent from anywhere, whether you are on site in Arusha or away in Dar es Salaam.
Rooms · Tonight
Front desk
Occupancy tonight
78%
Arrivals
6
Open folios
TSh 3.9M
The problems we hear most often from owners in this trade.
Reception has a booking book, the bar has a notebook, the kitchen has delivery slips and the accountant has a spreadsheet. Nothing agrees at the end of the month.
Drinks by the pool and an extra dinner are written on paper that never reaches reception, so the guest checks out having paid for the room only.
Beer, soft drinks, cooking oil, soap and toilet paper leave the store without a record, and the property buys more every week without knowing why.
Many lodges are run by a manager while the owner lives elsewhere. Without live figures the owner depends on phone calls and end-of-month summaries.
Salaries, NSSF and PAYE are worked out by hand, and nobody can say when the generator or the water pump was last serviced or what it cost.
The HMS module holds your rooms and rates, takes bookings, and opens a guest folio for each stay. Everything charged during the stay collects on that folio, so check-out is one bill. Hotel management is included from the Standard plan, and you can read more on the hotel management module page.
Waiters take orders by table, food is sent to the kitchen as a ticket, and bills can be split. Walk-in diners pay at the table, while staying guests can have meals and drinks charged to their room. The POS runs on a phone or tablet browser and is offline-ready.
Track drinks, food ingredients, cleaning supplies and guest amenities in real-time inventory. Transfer stock from the main store to the bar or kitchen, raise purchase orders to suppliers, and receive deliveries with goods received notes, so you can trace each crate from supplier to guest.
Keep staff records, attendance, leave and salaries in HR and payroll, with NSSF and PAYE calculations built in. Give reception, waiters and managers their own logins with Cashier, Manager or Admin permissions, so each person sees only what their job needs.
Record generators, solar systems, kitchen equipment, televisions and vehicles in asset management, with allocation, warranty and depreciation details. Asset management is included from the Standard plan.
Room revenue, restaurant and bar sales, expenses and wages are kept in the accounting module and reports. Reports on sales, profit and stock export to Excel or PDF or can be shared on WhatsApp, and they can be viewed in a browser from wherever you are.
An example: a lodge with a restaurant and bar open to outside guests, a manager on site and an owner who checks in remotely.
Reception settles two folios that include last night's dinner and bar drinks, taking payment by M-Pesa and card. Three bookings due today are confirmed and their rooms assigned.
The storekeeper transfers two crates of soda to the bar and cleaning supplies to housekeeping, so each issue leaves the main store on record.
A tour group eats on one table with a split bill, while a staying couple's lunch is posted to their room folio.
The vegetable supplier and the beer distributor deliver against purchase orders. The manager receives the goods and the supplier balances update.
From Dar es Salaam, the owner opens today's sales by department, sees occupancy from the bookings, and notices the bar's stock of one beer brand is running low.
Rooms · Tonight
Front desk
Occupancy tonight
78%
Arrivals
6
Open folios
TSh 3.9M
A lodge in SmartBiashara: a list of rooms with today's arrivals and departures, and a guest folio holding two room nights, a dinner and bar charges.
Rooms, food, drinks, supplies and wages sit in the same records, so monthly figures come from the system instead of five separate notebooks.
Meals and drinks posted to the folio are on the bill the guest sees, so unpaid extras stop slipping through at check-out.
Transfers and goods received notes show where every crate and carton went, which makes shortages easy to trace.
Owners who live away from the property can follow sales, stock and expenses in a browser without waiting for the manager's report.
Standard covers up to five locations and Enterprise up to fifty, so a second lodge or a town restaurant can be added to the same account.
Still have a question? Ask our team on WhatsApp, phone or email.
It depends on how your property earns money. A lodge with a restaurant, bar and store room needs bookings and folios plus POS, stock and accounts, while a large resort may need channel managers and other tools built for big hotels. SmartBiashara suits small and mid-sized Tanzanian hotels, lodges and guest houses that want front desk, restaurant, stock and payroll in one system. Try it free for 14 days and test it with a real booking and check-out.
The HMS module is included from the Standard plan at TSh 45,000 a month, or TSh 450,000 a year, excluding VAT. Standard also includes asset management and allows up to five locations and 20 users. Enterprise and Enterprise Pro include HMS too.
SmartBiashara does not advertise a channel manager or a direct link to online travel agencies. Reservations from those sites are entered at reception as normal bookings. If you depend heavily on online channels, discuss your setup with our team before you switch.
Your business currency is chosen when you sign up, and SmartBiashara does not advertise charging each guest in a different currency. If you quote room rates in dollars and also sell in shillings, speak to our team about the best way to set this up before you start.
Yes. Orders from the restaurant or bar can be posted to the staying guest's folio, and the guest pays everything together at check-out. Walk-in customers pay at the table as normal sales.
Yes. HR and payroll covers staff records, attendance, leave, salaries and payslips, with NSSF and PAYE calculations built in. Each staff member can also have their own login with a role that limits what they can see.
Not directly. SmartBiashara is not an EFD or VFD and does not advertise a fiscal-device connection; it records every room, restaurant and bar sale and gives you the reports. Our team can talk you through how your current fiscal-device arrangement works alongside it.
Start a 14-day free trial on the Standard plan, add your rooms and your bar stock, and run one guest stay from booking to check-out. Or book a demo and we will walk through a full day at a lodge like yours.
